“We hope you’re okay. Tell us what happened.”
Filing a claim can be an emotional time. We are here to help you every step of the way and we will also work to get you back to normal quickly. Through our Corporate Claims Service, GMI offers three convenient ways for you to report a vehicle claim – call us, emails us, or complete the entire process online.
Note: Corporate Claims handles policies written with Allied World, VantaPro Specialty, National Interstate, Falls Lake, and Plaza. If your insurance is written with any of our other partner carriers, you will have to contact them directly.
What to Expect During the Claims Process
As an independent claims administrator specializing in transportation related claims, the CCS operation is dedicated to ensuring that each of our clients experiences a fair and equitable resolution of their properly filed insurance claim. Knowing what to expect when you file a claim can help make the process easier to navigate. Though different types of claims are handled a little differently, most GMI claims follow the same basic steps.
Step 1: File your Claim
Once you file a claim, you’ll get a claim number that will help you track your claim
Step 2: Investigate Claim
We may need to investigate the details of your loss. If so, one of our claims professionals will walk you through the process and answer all of your questions or concerns.
Step 3: Evaluate Damage
A professional will assess the damage, determine what needs to be repaired orreplaced and provide you with an estimate.
Step 4: Review Estimate
Once you’ve received an estimate of the damage, your claims adjuster will discuss your settlement based on your policy provisions, terms and coverage.
Step 5: Wrap Up Your Claim
Your claims adjuster may send you any applicable payments and can answer any questions you may have.
At the end of the day, if our clients are not satisfied with our handling of their claim, we have not accomplished our ongoing mission of delivering “claims resolution.”
Contact Corporate Claims
One Greenwood Square
3333 Street Road, Suite 305
Bensalem, PA 19020